Our team of engineers delivers expert support 24x7x365
What Fully Managed, Hands-on Support Means with Eventador
At Eventador, delivering a fully managed Kafka and Flink stack means that we eliminate the stress of managing, optimizing, troubleshooting and fixing your stream processing. Hands-on means our expert team of engineers is hands-on answering questions, diagnosing issues and implementing any needed fixes. All without requiring added spend.
Have a question about Kafka, Flink or streaming data that’s not related to the Eventador Stack? Ask away. When it comes to stream processing, there’s no line between what we support and what we don’t.
Managed Setup and Deployment
Our expert engineering team works directly with you to best configure the deployment and capacity plan to ensure your stream processing clusters are right-sized for your needs.
Ongoing Monitoring and Management
Our engineers monitor and manage your Kafka and Flink clusters 24x7x365 to ensure they work optimally.
Real-time Application Optimization
We work with you to help code and optimize your real-time applications and stream processors to best work with and benefit from Kafka and Flink.
Troubleshooting and Fixing Kafka and Flink
Eventador delivers hands-on support within 30 minutes, and our team of engineers investigates, diagnoses and implements any fixes needed for you 24x7x365.
Upgrades and Maintenance on Your Time
We never force upgrades or maintenance windows. We vigorously test new Kafka and Flink versions to ensure, and only when we’re satisfied with the stability of the release, we work with you to find an upgrade window that is best for you.
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Eventador's Expert Support?
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Our team of engineers delivers hands-on support 24x7x365 for the Eventador Stack via Slack and email ticketing.